Privacy Policy

Last updated: December 25, 2025

Introduction

Welcome to LLaVA Platform, a multimodal AI service combining vision and language capabilities. This Privacy Policy describes how we collect, use, and protect your information when you use our service at llava.net.

Data Collection

We collect limited data to provide and improve our service:

Usage Data

• What we collect: Information about how you interact with our service, including features used, session duration, and general usage patterns.
• Why we collect it: To understand how our service is used and to improve the user experience.

Device Information

• What we collect: Basic device and browser information such as device type, operating system, and browser version.
• Why we collect it: To ensure our service works properly across different devices and browsers.

Cookies

• What we collect: Small data files that help remember your preferences and improve your experience.
• Why we collect it: To enhance functionality and provide a personalized experience.

Important: We do not collect personally identifiable information (PII) such as names, email addresses, or contact details unless you explicitly provide them for support purposes.

Use of Data

We use the collected data solely to:

• Analyze and improve our service performance
• Understand user behavior patterns to enhance features
• Ensure technical compatibility across devices
• Provide customer support when requested

Data Sharing

We do not sell your data. We do not share your personal information with third parties, except:

• When required by law or legal process
• To protect our rights or the safety of our users
• With service providers who help us operate our service (under strict confidentiality agreements)

AI Processing Notice

When you use our multimodal AI services, your text prompts and uploaded images may be processed by our LLaVA AI models and related third-party services. This processing is necessary to deliver our core multimodal conversation functionality. We ensure that this processing complies with privacy standards and contractual agreements with our AI service providers.

Important considerations about AI processing:

• Your text prompts and images are processed by our LLaVA AI systems for multimodal understanding
• We work with reputable AI service providers who maintain their own privacy and security standards
• AI processing involves automated analysis of your visual and textual content to generate conversational responses
• We do not store your original prompts or images longer than necessary for service delivery
• Third-party AI providers may have their own data handling practices, which we cannot control

By using our multimodal AI features, you consent to this processing and acknowledge that it involves advanced vision-language AI models.

AI Model Attribution and Licensing

LLaVA Model Usage: Our service utilizes the LLaVA (Large Language and Vision Assistant) AI model series and related multimodal technologies, which are used under appropriate licensing terms. We comply with all applicable licensing requirements for AI model usage.

Content Usage Limitations: Generated conversation content usage rights vary by subscription plan. Free plan users are limited to personal and educational use, while Plus and Pro subscribers include commercial usage rights. Users must comply with applicable copyright laws and usage restrictions.

Model Source Transparency: We use advanced multimodal AI models including LLaVA technology. The underlying AI models may be developed by independent third parties and we operate as a service interface provider for multimodal AI conversations.

Your Rights

You have the right to:

• Access: Request information about the data we collect about you
• Correct: Request correction of any inaccurate data
• Delete: Request deletion of your data
• Opt-out: Disable cookies through your browser settings

Cookies Management

You can control cookies through your browser settings. Disabling cookies may affect the functionality of our service, but the core multimodal AI conversation features will remain available.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on this page and update the effective date. Continued use of our service after changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at support [at] llava.net.

By using LLaVA Platform, you agree to the collection and use of information in accordance with this Privacy Policy.